1. Introduction
Welcome to Alpine Edge. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@alpineedge.com. When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.
2.1. Personal Data You Disclose to Us
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following: Name and Contact Data (email address, shipping address, phone number); Credentials (passwords, password hints for account security); and Payment Data (payment instrument details, which are processed by our secure payment gateway).
2.2. Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you for business purposes, legal reasons and/or contractual.
- To fulfill and manage your orders, payments, returns, and exchanges.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer support to users.
- For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, services, marketing, and your experience.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
5. Cookie Policy
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies to make your experience easier by saving your preferences and login information. You can remove or reject cookies via your browser settings. Please be aware that such action could affect the availability and functionality of the website.
6. Third-Party Links
The website may contain links to third-party websites that are not affiliated with us. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy statements of each and every website that collects personal information.
7. Your Rights
Depending on your geographical location, you may have rights regarding your personal data, including the right to access, correct, or delete your personal information. You can review or change the information in your account or terminate your account at any time by logging into your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
8. Changes to This Policy
We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this notice, you may email us at alpineedge@gmail.com or contact us via our support page.